You cannot use your Medcom HRA Debit card after December 31, 2024. You must file a manual claim with Medcom and be reimbursed. Before you begin, make sure you have the EOB from Florida Blue. You do not need additional receipts or paperwork from your doctor, ONLY the EOB (Claim).
You can retrieve your 2024 claims by using this article on IRStaff: View 2024 Health Claims on Blue Cross Blue Shield Website – Indian Rocks Staff
1. Navigate to https://medcom.wealthcareportal.com/Authentication/Handshake
2. Enter Your UserId and Password and Click Sign in
3. Click Menu
4. Click Claims
5. Click Submit Claims
6. Click the calendar icon
7. Navigate to the correct date for the Date of Service listed on your EOB
8. Make sure you select the correct person to whom this claim applies.
9. Make sure you are in the HRA (2024) Account Type
10. Enter the Claim Amount from your EOB “Amount You Owe”
11. Click “Next”
12. Click to attach the Claim Receipt
The Claim Receipt is the EOB or “Claim” from Florida Blue
13. You can “Drag & Drop” from your computer or “Browse” to find the file.
14. Click “Next”
15. Click to agree that you are submitting a valid expense.
16. Click “Submit”
