General Office Standards | HR-01.10

Policy
The purpose of these standards is to define and communicate the Indian Rock’s general workplace expectations. By keeping employees informed of these expectations, and by a mutual commitment to these expectations, both the church and its employees will benefit from an enhanced work environment, a unity in the staff, and an opportunity to glorify God through what God has called us to do.


The Church Office is an area where individuals assume the role of servant to those who enter the office including co-workers, church members, and vendors. A servant’s spirit and a genuine desire to meet the needs of people are essential qualities in employees of Indian Rocks.

Office Hours
Church Office: 8:00 am – 4:30 pm
School Office: 7:30 am – 4:30 pm

Receiving Guest
All guests are received and welcomed by the receptionist. It is the responsibility of the Receptionist to notify the appropriate staff member of the receipt of the guest.

Volunteers
When using volunteers in your specific area they are to be treated like honored guests. The Volunteer Ministry is one of our most treasured assets and should not be abused. Proper procedures should be followed while requesting volunteer assistance to include proper background screenings prior to use.

Processing Incoming Call
The Receptionist receives all incoming calls and directs them to the appropriate party. It is the responsibility of employees to inform the Receptionist of special instructions regarding their incoming calls.

Absence from the workstation
Employees who find it necessary to be absent from their workstation are required to notify their Ministry Assistant or the Receptionist with information regarding their location.

Confidentiality
Information shared with office personnel is almost always of a confidential nature and should not be repeated inside or outside the Church Office. There must be no gossiping!

Office Supplies
Office Supplies are provided for general needs. Specific supply request should be submitted to the Administrators Office on a requisition form. It is the responsibility of the ministries to provide an account number when submitting a specific request.

Effective Date: July 2004
Review Date: March 2022

Updated on March 3, 2023

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